Bilingual Customer Service Agent Account Manager: Francine Cheang ~ 416-805-9636 ~ resumesfc9@nevian.com
Job Location: Vaughan-Ontario
Job Type: Permanent / Full-time
Benefits: Yes
Salary: TBD
Ref # CF6
- Handle incoming calls via phone, fax or email.
- Enter and process orders for retailers, wholesalers etc.
- Provide an outstanding level of customer service.
- Maintain and keep good customer relations.
- Work with Sales Agents and other department to ensure customer needs are met.
- Train and guide new team members.
- Attend meetings as requested.
- Support in translation of documents, memos etc.
Superior customer service.
College diploma or post secondary education.
Fluent in French and English. (Verbal and written)
Good computer knowledge
Min 1-2yrs order desk experience.
Previous consumer goods, tangible products an asset.
Good decision making, prioritizing and analytical skills.
- English [Advanced], French [Advanced]
If possible, resumes should be submitted to us in MS Word format. Please note that although we appreciate your response to this job, we will only contact candidates who meet the exact hiring criteria identified by our clients.