Bilingual Customer Service Representative

From: Nevian (www.nevian.com) The Bilingual Recruiting Specialists Account Manager: Francine Cheang ~ 416-805-9636 ~ resumesfc9@nevian.com Job Location: Toronto-Ontario Job Type: Permanent / Full-time Benefits: No Salary: 35K-38K Ref # 7C0E

Job Description

An established and growing manufacturing company and wholesaler of personal care products is looking to add to their team an upbeat individual with a business flair.

Responsibilities

Answer incoming calls from Dealers, Sales Representatives or Consumers Provide product/s information with pricing info when requested Process customer orders and confirm product availability Authorize returns of products while respecting company policy Follow up with deliveries Update customer info Participates in product knowledge sessions Light translation for product info sheet; typing memos or correspondence Other duties as assigned

Qualifications Min 1-2 years of customer service experience Strong communication skills and interpersonal skills Must be fluent in English and French (verbal & written) Able to prioritize and have good organizational skills Good sales aptitude and client retention skills Flexible and thrive in a fast pace environment Strong interest in personal care, beauty industry and fashion trends English [Advanced], French [Advanced]

If possible, resumes should be submitted to us in MS Word format. Please note that although we appreciate your response to this job, we will only contact candidates who meet the exact hiring criteria identified by our clients.

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