Bilingual Collections Representative |
From: Nevian (www.nevian.com) The Bilingual Recruiting Specialists
Account Manager: Marijke Kanters ~ 416-805-9636 ~ resumes@nevian.com
Job Location: Mississauga-Ontario
Job Type: Permanent / Full-time
Benefits: Yes
Salary: 42K -52K
Ref # 2C4D |
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Job Description
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Excellent opportunity for an experienced Collector with an international and well established organization. |
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Responsibilities
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- Collects past due accounts (30+ days) within established objectives using auto-dialer and automated collection system
- Communicate with clients to discuss delinquent accounts
- Handles rewrites/ extensions/ transfers of interest for customers if appropriate
- Provides assistance in resolving title and insurance deficiencies, as well as handling insurance wrecked or totaled equipment issues
- Assists in preparing legal paperwork (i.e. repossessions)
- Prepares necessary reports as requested
- Special projects as assigned
- Account maintenance and research
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Qualifications
- 2 years solid collection experience, front to back end, preferably in finance industry
- Bilingual English and French
- Strong interpersonal skills, good verbal and written communication skills
- Strong decision making, problem solving, negotiation skills
- Ability to maintain a professional attitude and demeanor when dealing with challenging customers
- Must possess ability to prioritize multiple tasks
- Must have strong organizational skills
- College degree in business related field highly preferred
- English [Advanced], French [Advanced]
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If possible, resumes should be submitted to us in MS Word format. Please note that although we appreciate your response to this job, we will only contact candidates who meet the exact hiring criteria identified by our clients.
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