Responsibilities

• Provide phone, email or fax support to customers, retailers and service centres
• Provide warranty, operational and maintenance information on products
• Process payments, orders and support customers in aquiring parts or accessories
• Report and note customer complaints for future references
• Translate or interpret correspondence for Service agents
• Arrange product delivery for repairs to the Service department

 Qualifications

• Post Secondary preferable/Diploma
• Must have excellent communication skills
• Min 1yr customer service experience is desirable
• Fluent in English and French

• English [Advanced], French [Advanced]