Responsibilities

• Provide high level of customer service to all incoming and outgoing calls
• Accurately process orders from clients via email, fax or phone
• Provide accurate information on products, return policy, promotion etc
• Track shipment, inform clients of back orders
• Maintain customer relation to existing and new clients
• Work closely with other department
• Other possible administrative duties as needed

 Qualifications

• Post Secondary education
• Excellent English and French (verbal and written)
• Order entry experience an asset
• Must be very flexible and adapt easily to changes
• Must have problem solving skills and a positive attitude

• English [Advanced], French [Advanced]