| Responsibilities
- Handle incoming calls via phone, fax or email.
- Enter and process orders for retailers, wholesalers etc.
- Provide an outstanding level of customer service.
- Maintain and keep good customer relations.
- Work with Sales Agents and other department to ensure customer needs are met.
- Train and guide new team members.
- Attend meetings as requested.
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Qualifications
Superior customer service. College diploma or post secondary education. Fluent in French and English. (Verbal and written) Good computer knowledge, SAP is an asset. Min 1-2yrs order desk experience. Previous consumer goods, tangible products an asset. Good decision making, prioritizing and analytical skills.
- English [Advanced], French [Advanced]
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