Responsibilities

• Set up and enter claims into the database

• Handle customer contact and inquiries

• Liaise with other departments and external shareholders on issues related to warranty claims

• Manage and maintain all documentation and back up records

• Accurately produce all document records for distribution to clients, internal and external shareholders.

 Qualifications

• Strong communication skills in both English and French

• Experience in a high volume call centre preferred

• Strong listening skills

• Proficient in Microsoft Office Products

• Professional & friendly manner

• English [Advanced], French [Advanced]