Responsibilities

• Answer calls efficiently and tactfully, directing calls to appropriate person
• Retrieve all messages by accessing specified phonemail boxes
• Courteously greet all visitors and notify staff of visitors arrival
• Issue temporary visit and security passes to both internal and external clients
• Maintain control of passes by registering guests in daily log, recover passes, reporting outstanding or lost passes to ensure security is maintained
• Receive mail, packages and confidential envelopes from couriers or members
• Support Client Services Department
• Responsible to locate appropriate staff via beeper to meet with walk-in clients (less than 5 min. goal)
• Prepare lists of attendees for the following: walk-ins and in-office interviews, workshop interviews etc
• Prepare variety of documents including memos, letters and others
• Update client information
• Other duties as assigned

 Qualifications

• Excellent French and English (verbal and written)
• Ability to operate a computerized switchboard
• Knowledge of office practices or past corporate experience
• Min 2-3 years corporate experience in a similar position
• Discretion, tact and patience
• Strong organizational skills needed
• Polished and excellent customer service skills 

• English [Advanced], French [Advanced]