Responsibilities

• Responsible for daily administrative support for the sales team
• Handle incoming calls from French speaking customers
• Maintain client records, files and responsible to update database
• Act as a back up for order processing and claims
• Prepare and generate daily sales reports or others
• Light translation including memos, letters or packaging materials
• Reception relief as needed
• Other duties as required

 Qualifications

• Minimum 1-2 years customer service or office support
• Must be fully bilingual in French and English (excellent written skills)
• Good computer skills; Microsoft office & excel
• Detail oriented with good organizational skills
• Able to work in a multi-tasking environment
• Good phone etiquette and superior customer service skills

• English [Advanced], French [Advanced]