Responsibilities

• Ensure timely collection and application of funds owing
• Maintain positive customer relations
• Prepare and maintain database of accounts covered by insurance companies
• Monitor and proactively follow up on customers not paying within agreed terms
• Ensure charge back and under payments are investigated and resolved appropriately and timely
• Work closely with Sales team and Management

 Qualifications

• Previous Team Leader experience an asset
• Must be fluent in English and French (verbal and written)
• Min 5 yrs in a similar role (business to business collection)
• Must be a self starter; able to work under minimal supervision
• Must have strong computer skills (Microsoft Office)

• English [Advanced], French [Advanced]