Responsibilities

• Take customer calls
• Provide payouts, bill of sale, no interest letters
• Advise customers by phone or in writing about loans
• General inquiries on customer accounts
• Provide documentation support for Collection department
• Other duties as assigned

 Qualifications

• Must speak English and French
• 2 years of Customer Service experience
• Experience within the Finance industry is an asset
• Strong customer service orientation
• Excellent organizational skills
• Must be able to handle multiple tasks while maintaining strong attention to detail
• Solid PC skills
• Must be a team player, flexible and adaptable
• Self motivated "can do" attitude

• English [Advanced], French [Advanced]