Responsibilities

• Authorize Claims - validate component coverage and claim eligibility.
• Process warranty claims according to policies and procedures.
• Validate and process applications, transfers and cancellations.
• Respond to staff and client inquiries.
• Prepare and distribute periodic sales and claim reports.
• Prepare correspondence to customers concerning applications, transfers and cancellations.
• Apply acquired business skills and knowledge to control claim expense without compromising customer satisfaction.

 Qualifications

• Post secondary education.
• 2 - 5 years automotive dealer service experience.
• Must have a good knowledge of Automotive parts and mechanics
• Having a license as an Automotive Technician is definitely an asset
• Fluent in English and French (oral and written)
• Competent PC skills (MS Office)

• English [Advanced], French [Advanced]