Responsibilities

• Handling customer inquiries in both English and French (80 - 100 calls per day), mainly from Ontario & Quebec.
• Processing incoming orders via email, phone & fax.
• Filing and other tasks as assigned by the Customer Service Supervisor
• Serving customers at the pick up counter.
• Follow up with customers where necessary

 Qualifications

• Excellent English and French communication skills
• 1-2 years of Customer Service or related experience
• Strong MS Word & Excel skills
• Experience with AS 400 is an asset
• Must be a quick learner (5000 plus active sku's)
• Strong attention to detail
• Ability to multi- task

• English [Advanced], French [Advanced]