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Bilingual Customer Service/ Order Desk Representative ~ North York, Ontario ~ Nevian Consulting & Placement Services
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Bilingual Customer Service/ Order Desk Representative
Great Bilingual Customer Service role for a sports enthusiast! Looking for someone with great bilingual communication skills who enjoys providing the highest level of customer service for their clients.

 Responsibilities

  • Manage in-bound and out-bound calls for both English and French speaking customers
  • Work closely with the Sales Representative for Quebec
  • Take overflow calls on behalf of other colleagues in both languages
  • Building enduring relationships with customers
  • Prepare and follow up on quotations
  • Communicate effectively with inside and outside sales team on information requests/ action required
  • Assist customers with product details and pricing inquiries, and ensure any issue resolution 

 Qualifications

  • Fluently bilingual English and French
  • A passion for sports
  • Ambitious and sales oriented, with previous sales experience an advantage
  • Detailed oriented with strong time-management skills to meet deadlines in a timely and accurate manner
  • Intelligent self-starter with a pleasant, respectful personality
  • Confident oral and written communication skills
  • Excellent computer and keyboard skills, proficient with Microsoft office, and Salesforce/ CRM experience a significant advantage
  • Ability to multitask and work well under pressure in a team environment
  • Interest and ability to quickly learn product knowledge and decoration applications
  • Successful candidates will have, as a minimum a completed College Diploma 
  • English [Advanced], French [Advanced]
Job Type Permanent / Full-time Job Location North York, Ontario
Public Transit Yes Reference # 1B6BD
Benefits Included Yes Account Manager Marijke Kanters
Starting Salary 35K - 37K
If possible, resumes should be submitted to us in MS Word format. Please note that although we appreciate your response to this job, we will only contact candidates who meet the exact hiring criteria identified by our clients.
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