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Bilingual Customer Relations Representative (3x) ~ Markham, Ontario ~ Nevian Consulting & Placement Services
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Bilingual Customer Relations Representative (3x)
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Our client is a global leader in their industry and have been in business for over 50 years. They are seeking a dynamic, friendly and fluently Bilingual Customer Service Representative to join their team located in Markham. This position is a 5 month contract with possibility of going full time.

 Responsibilities

  • Receive and respond to inquiries from the end user and consumers via phone and email
  • Provide information regarding product offered and services offered including warrenty details
  • Ensure accurate customer information is entered in database
  • Follow up on any escalated matters to ensure properly resolved

 

 Qualifications

  • Fluent communication skills in both French and English
  • 1-2 years of related Customer Service/ Call Centre experience
  • Must be polished, professional and have excellent interpersonal skills
  • Willingness to learn to new things and work as part of a team
  • English [Advanced], French [Advanced]


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