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Bilingual Customer Service/Inside Sales Representative ~ Burlington, Ontario ~ Nevian Consulting & Placement Services
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Bilingual Customer Service/Inside Sales Representative
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Our client is located in Burlington ON (conveniently close to a Go Station Stop). They are seeking a professional and fluently Bilingual Customer Service Representative with experience in Inside Sales and Cross Selling various products. This position offers a commission structure based on the candidates successful sales targets.

 Responsibilities

  • Respond to incoming calls from consumers from across Canada & US (50 calls per day)
  • Reply to emails and provide information regarding the specifics of the products offered
  • Liaise with the consumer the various opportunities to add onto their purchases (cross selling/up-selling)
  • Process sales and purchases through inbound calls (inside sales)
  • Ensure accuracy regarding customers information in the database

 

 Qualifications

  • Minimum 2 years experience in a CSR role with some Inside Sales experience
  • Fluent communication skills in English and French (written and oral)
  • Positive, outgoing and dynamic
  • Team player mentality
  • Ability to handle high volume of calls
  • Attention to detail
  • English [Advanced], French [Advanced]


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