Collecting and managing accounts in Ontario, Quebec, and western Canada.
Contacting and resolving issues with customer, and/or sales to release orders from credit hold for delivery.
Reporting on variances to Days Sales Outstanding targets.
Recommendations for credit limits by account.
Review and processing all credit applications.
Customer account reconciliations.
Processing invoices for all cash accounts.
Review of credit notes and cash invoices before mailing to customers.
Liaise and attend meetings with outside companies to compile credit information.
Liaise with external credit agencies and authorities as necessary.
Bilingual (French & English) critical.
Demonstrated experience in an Accounts Receivable department with skills in resolving customer/invoice issues, and collections.
Formal Education qualifications form accredited institution.
Accounting department Supervisory experience a plus.
Experience in the Distribution industry a plus.
Working knowledge of Microsoft Excel, Word and Access.
Detail oriented with good organizational skills
Strong verbal and written communication skills
High customer service orientation to internal and external customers
Ability to provide insightful and analytical observations of actual and projected performance
Team player capable of multi-tasking and providing results under tight deadlines
- English [Advanced], French [Advanced]